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Contact Bestlaminate

 
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Bestlaminate Inc.

If you have questions you may contact Bestlaminate by telephone or online chat during business hours. You may also contact Bestlaminate by filling out the form below and we’ll e-mail back as soon as we can. Also, our website may answer any questions you might have for us or you can stop by our storefront. We are here to serve you and welcome you to ask any questions you may have. If you have a question, we are happy to help you! Thank you and we look forward to speaking with you!

3900 Ben Hur Avenue
Willoughby, OH 44094
Phone: 1-800-520-0961

www.bestlaminate.com

Questions? Chat with us during business hours or email us anytime.

To send us a message please fill in the form below:

[contact-form to=’support@bestlaminate.com’ subject=’Customer Support- Blog Question’][contact-field label=’Name’ type=’name’ required=’1’/][contact-field label=’Email’ type=’email’ required=’1’/][contact-field label=’Subject’ type=’text’ required=’1’/][contact-field label=’Comment’ type=’textarea’ required=’1’/][/contact-form] 

Our showroom is open to public as follow:

Monday- Thursday: 9am – 6pm EST
Friday: 9am – 5pm EST
Saturday: 9am – 3pm EST
Sunday: Closed

Showroom location:

3900 Ben Hur Avenue, Suite 10
Willoughby, OH 44094
Phone: 440-392-3333

Online Customer Service Hours:

Monday -Friday 8am – 9pm EST
Saturday: 9am – 3pm EST
Sunday: Closed

Chat is open during business hours.

8 comments

  1. Hi, I need to insulate my basement floor because it is too cold in the winter. I live in a rambler, so the basement is below grade only on one side. I am planning to put Polyisocyanurate Rigid Foam Insulation Boards. My floor is currently with well laid, flat, very old, probably glued vinyl tile.

    I need advice on (1) whether I need moisture barrier over the vinyl tile and if so what kind; (2) whether I can install the laminate directly on top of the insulation boards; (3) if not, whether I need to install either a plywood subfloor over the insulation, an under layment or both before installing the laminate.

    Thank you very much for your help.

    • Alana Kane

      Hi Eduardo, thanks for the question. If you are installing directly over the vinyl, you will need a foam underlayment. If you are looking for help in the thermal department, Kronoswiss Provent or Floor Muffler would be good choices. Second, you should not install the laminate ontop of insulation boards – the only subfloors approved are OSB, Plywood, Concrete or previous flooring that meets the standards. You will need to install the insulation panels and then a plywood or OSB subfloor that meets the standards of your manufacturer. After the plywood, you would only need a standard foam underlayment, but the two mentioned above can help with the thermal properties. Feel free to call 800-520-0961 if you need any more help with this project! Our flooring experts are here to help.

  2. Hi,
    We plan to install Hardwood Engineered Floor (all wood, 5/8″). The house is old, and subfloor is 2×6 with spaces about 1/4″ between boards. It is 1st floor over crawl space. My question is do I need to install an additional moisture barrier if I plan to install 3-in-1 underpayment?
    I appreciate very much your help.
    Thank you,
    Natalya

    • Alana Kane

      Hi Natalya, thanks for your question! The first thing before you install your floors is to make sure the subfloor has no gaps, is level and thick enough (at least 3/4″ OSB) for a flooring installation. Once your subfloor is in good shape, the 3-in-1 moisture barrier will be all you need as far as underlayment. Good luck on your install!

  3. Recently our washer over flowed and of course seeped into a few of the laminated floor planks. What would happen if i rewet the planks, set a heavy object on the planks ,where the buckles are at, until dry? Thanks for your help!

    • Alana Kane

      Hi Robin! Thanks for your question. We would not recommend that you do this. You have a major risk for mold and mildew if you are to re-wet the laminate planks. Also, you will need to check your subfloor and underlayment for any moisture damage. In this case, we would recommend un-installing the area that was affected and re-install new planks after your subfloor and underlayment are inspected. Hope this helps!

  4. Hello Team,

    Hope you are doing well. I was reading your blog as part of my daily routine when I saw the blog post about laminate flooring installation. I love how Kimberly nailed the idea of installing laminate stairs.

    Actually, I am also a blogger who normally write about home improvement and interior designing ideas. Currently, I am working on a blog post that talk about home improvement ideas most people do not consider at all and I believe your audience will defiantly love it.

    I was wondering if you allow guest contributors on your website blog? If yes, I would love to send you my piece for review.

    Looking forward to hear from you!

    Regards,
    Erica.

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