Order Info

"The entire process,from web site to samples,to ordering, to delivery,to install of the new floor was to my surprise actually stress free. Thanks; I will be using your company again in the near future" Preston from Texas

 

 

 

How can I place an order?

There are several ways to order from Bestlaminate. You can:

  • Buy in our store
  • Order online with our secure checkout form.
  • Call us toll-free at 1.800.520 0961, during our business hours
  • Send your order form and payment by U.S. Mail: Bestlaminate Inc., 3900 #10 Ben Hur Ave., Willoughby Ohio 44094.
  • Fax your order and credit card info to us at 1-440-527-8664


How can I pay for my order?

We accept several methods of payment:

         - Cash: in store purchases
         - Credit card: American Express, Visa, MasterCard, Discover


Order Verification:
Orders provided with different billing and shipping address may require additional verification. 

NOTE: It is very important to provide us with your best contact number, so we or the freight company can reach you during the day– usually, a cell phone number is the best option. This will assure speedy communication, and a fast delivery.

All delivery dates are estimated, we cannot guarantee that there will not be delays beyond our control. Do not schedule an installation before your order arrives. If you need a guaranteed date of delivery, please let us know so we can make arrangements for you (additional fees will apply).There is no delivery on weekends and holidays. It is very important to provide us with your best contact number, so we or the freight company can reach you during the day – usually, a cell phone number is the best option. This will assure speedy communication, and a fast delivery. 

After You Place Your Order 

Most of our orders are shipped out within 1- 5 business days after the payment is received, with the estimated transit time ranging from 1- 10 business days. We ship LTL orders (skids) with the most reputable national carriers like Fedex Freight, USF Holland, R&L, Estes and others. Smaller orders we ship with UPS, Fedex or the Postal Service. Orders provided with different billing and shipping address may require additional verification before shipping. Right after shipment we will email you a confirmation with the name of the freight carrier as well as a tracking number and a website where you can track your order. When your order/materials arrive at the local freight terminal, a freight company representative will contact you to schedule a day and time of delivery. You can also contact the freight carrier to arrange a delivery- use the carrier name and your tracking number we provided you in our shipping confirmation. We are asking to provide us with your best contact number, so we or the freight company can reach you during the day– usually, a cell phone number is the best option. This will assure speedy communication, and a fast delivery.

Questions? Call our Customer Service Department at 1-800-520-0961