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Contact Bestlaminate

Bestlaminate Inc.

If you have questions you may contact Bestlaminate by telephone or online chat during business hours. You may also contact Bestlaminate by filling out the form below and we’ll e-mail back as soon as we can. Also, our website may answer any questions you might have for us or you can stop by our storefront. We are here to serve you and welcome you to ask any questions you may have. If you have a question, we are happy to help you! Thank you and we look forward to speaking with you!

3900 Ben Hur Avenue
Willoughby, OH 44094
Phone: 1-800-520-0961


Questions? Chat with us during business hours or email us anytime.

Our showroom is open to public as follow:

Monday- Thursday: 9am – 6pm EST
Friday: 9am – 5pm EST
Saturday: 9am – 3pm EST
Sunday: Closed

Showroom location:

3900 Ben Hur Avenue, Suite 10
Willoughby, OH 44094
Phone: 440-392-3333

Online Customer Service Hours:

Monday – Thursday 8am – 6pm EST
Friday: 8am – 6pm
Saturday: 9am – 3pm EST
Sunday: Closed

Chat is open during business hours.


Carl belew November 16, 2018 - 10:15 am

I have a pergo floor from 15 years ago. Westport oak. Love the floor, it’s 2500 sq feet. Recently had some water damage to about 100 sq feet. Just want to replace the damaged area. Can’t find anything close. Any suggestions? Don’t want to replace the whole floor if I don’t have to.

Tyler November 19, 2018 - 2:45 pm

Hey Carl, thanks for reaching out. If you are having trouble finding it there generally two suggestions we would make.

1) Remove from a closet or under any furniture that you will not be moving.
2) Redo a smaller room in a similar product and use that to replace what you need to.

I hope this helps!

Mariya November 8, 2018 - 12:47 pm

I am trying to find Shaw appalachian hickory 5 in prefinished hickory engineered hardwood floorung , one , two boxes to replace some area after the scratch .
Can you HELP please?

Tyler November 9, 2018 - 11:39 am

Hey Mairya, thanks for contacting us! Unfortunately the only Shaw materials we have access to are their Coretec vinyl flooring. I apologize for the inconvenience.

Robert Berntsson September 25, 2018 - 7:28 pm

I am looking to purchase 11 boxes of Alloc Domestic Rustic Cherry. I have this flooring in my home, and want to remove carpet from one bedroom and replace with this flooring.

Viena September 26, 2018 - 2:52 pm

Hi Robert, unfortunately we do not carry this flooring. If its discontinued, we recommend checking eBay, Craigslist, or Angie’s List for remnants of this floor. You can also mail a piece of the flooring you have to our sample department, and we will be happy to provide you with samples of our most similar flooring options. Thank you!

Steve August 31, 2018 - 11:17 pm

We were loaned a beautiful wood-look laminate flooring sample by one of our local dealers. It’s made by a company called Kronospan and is the “Summit” style from their “Inspirations” line. We’ve Googled it from here to eternity and couldn’t find a single reference or shred of information about it. Could it possibly be from the manufacturer called Kronoswiss, whose products you carry? Please share with us anything you might know, because we’re anxious to know more and won’t be able to contact anyone from the local store until after Labor Day.

Viena September 4, 2018 - 2:41 pm

Hi Steve, thanks for reaching out. Kronospan is the world’s leading manufacturer of wood-based panels and Krono Original is one of their brands that we carry. Kronoswiss is a different brand that we also carry, but it is not manufactured by Kronospan.

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