Home Laminate Flooring What do Laminate Flooring Warranties cover?

What do Laminate Flooring Warranties cover?

by Bestlaminate
Published: Last Updated on 4 comments 2 minutes read

Laminate flooring is such a durable product that they include warranties to last, ranging from 10 to 30 years, with even lifetime warranties occasionally offered.

What does it cover?

Most laminate flooring warranties will cover the following from manufacturer defects such as:

  • Stains
  • Wearing through to the decorative design surface
  • Fading from sunlight whether direct or indirect
  • Manufacturing defects such as chipped locking systems, broken/misshapen boards, etc

It is important you follow the manufacturer’s maintenance and installation instructions by the book. Don’t get caught out by ignoring the small print because you’ll often find this will invalidate your warranty. Generally laminate flooring warranties are only valid for the manufacturer’s defects, which means that if you damage your floor during installation or maintenance and it becomes apparent that you did something against the manufacturer’s guidelines, then you will not be covered.

What doesn’t it cover?

Some examples of breaching the manufacturer’s laminate flooring installation guidelines can include the following:

  • Material damaged in transit to the place of installation
  • Accidents or unnecessary abuse
  • Not following the manufacturer’s installation instructions
  • Not allowing the floor to acclimate for 48 hours before installation
  • Using nails to nail the floor down into the sub-floor
  • Not installing on an even, clean, dirt free or dry surface
  • Not using an underlayment
  • Not using expansion spacers to allow the floor to expand or contract
  • Inappropriate removal or replacement of planks

Some examples of breaching the manufacturer’s laminate flooring maintenance guidelines can include the following:

  • Using bleach or abrasive cleaners
  • Using steel wool or scouring pads
  • Using wax or polish (remember, laminate floors are not real wood!)
  • Damage caused by pet urine
  • Water damage created by excessive use of water from mopping

If you read the warranty closely, you should have all the information you need to be able to properly take care of your floor. If you should have any questions, we highly recommend calling the manufacturer of your floor.

Learn More:

You may also like

Leave a Comment

* By using this form you agree with the storage and handling of your data by this website.

4 comments

Leslie Bender March 24, 2023 - 3:29 pm

My floors are about 3 years s old. I have used the recommended cleaners, Bono and rejuvenate, according to the instructions
My floors look dull and show “ traffic” areas.
Is there something else I can use to clean and polish them?

Reply
Rachel Vahcic March 27, 2023 - 10:56 am

Thanks for your question, Leslie. Without knowing what kind of flooring you have, it can be difficult to know what is causing this issue. If you have laminate flooring, we recommend a vinegar/water solution to clean. If you have vinyl plank flooring, we suggest using a pH neutral floor cleaner mixed with water. With either type of flooring, we would advise against polishing or steam mopping, as this can cause issues with the wear layer/protective coating. If you have any additional questions, please reach out to our customer service team!

Reply
Susan March 15, 2022 - 3:27 pm

I had a laminate floor with a 25 year replaced due to manufacture defect. Now the flooring is coming apart again ant the company that we bought it from has told us that the manufacturer will only replace it once. Although the company that we got it from is willing to pay the labor and the original cost, due to rising prices, they’re telling us we have to pay the difference… is this typical?

Reply
Vanessa March 24, 2022 - 9:52 am

Hi Susan. Manufactures will only replace material that is deemed as a manufacturer defect. They will not replace any material that is damaged due to installation issues or issues with the subfloor. As for if a manufacturer will replace twice, that would be at their discretion. A lot of manufacturers will only cover the cost of the material and not the cost of the labor/installation. If the manufacturer that you are dealing with is willing to pay for some of the cost of labor but not all, I would suggest taking their offer. Hope this helps!

Reply

© 2003-2024 Bestlaminate Inc. All Rights Reserved. Terms of Use

Prices, specifications, and images are subject to change without notice. Not responsible for typographical or illustrative errors. Specials, terms, conditions, and expiration dates are subject to change without notice.

This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish. Accept Read More