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Resource Center
Laminate flooring is such a durable product that they include warranties to last, ranging from 10 to 30 years, with even lifetime warranties occasionally offered.
Most laminate flooring warranties will cover the following from manufacturer defects such as:
It is important you follow the manufacturer’s maintenance and installation instructions by the book. Don’t get caught out by ignoring the small print because you’ll often find this will invalidate your warranty. Generally laminate flooring warranties are only valid for the manufacturer’s defects, which means that if you damage your floor during installation or maintenance and it becomes apparent that you did something against the manufacturer’s guidelines, then you will not be covered.
Some examples of breaching the manufacturer’s laminate flooring installation guidelines can include the following:
Some examples of breaching the manufacturer’s laminate flooring maintenance guidelines can include the following:
If you read the warranty closely, you should have all the information you need to be able to properly take care of your floor. If you should have any questions, we highly recommend calling the manufacturer of your floor.
Contact the Bestlaminate Flooring Experts today! Call us at 1-800-520-0961 or send us a quick message to get expert advice and answers.
We are here to help. Schedule a free consultation with our friendly experts or call us today at 1-800-520-0961.
My floors are about 3 years s old. I have used the recommended cleaners, Bono and rejuvenate, according to the instructions
My floors look dull and show “ traffic” areas.
Is there something else I can use to clean and polish them?
Thanks for your question, Leslie. Without knowing what kind of flooring you have, it can be difficult to know what is causing this issue. If you have laminate flooring, we recommend a vinegar/water solution to clean. If you have vinyl plank flooring, we suggest using a pH neutral floor cleaner mixed with water. With either type of flooring, we would advise against polishing or steam mopping, as this can cause issues with the wear layer/protective coating. If you have any additional questions, please reach out to our customer service team!
I had a laminate floor with a 25 year replaced due to manufacture defect. Now the flooring is coming apart again ant the company that we bought it from has told us that the manufacturer will only replace it once. Although the company that we got it from is willing to pay the labor and the original cost, due to rising prices, they’re telling us we have to pay the difference… is this typical?
Hi Susan. Manufactures will only replace material that is deemed as a manufacturer defect. They will not replace any material that is damaged due to installation issues or issues with the subfloor. As for if a manufacturer will replace twice, that would be at their discretion. A lot of manufacturers will only cover the cost of the material and not the cost of the labor/installation. If the manufacturer that you are dealing with is willing to pay for some of the cost of labor but not all, I would suggest taking their offer. Hope this helps!