Contact us

Contact us today if you need help or have questions - we will be happy to assist you!

  • Our friendly customer service representatives are ready to take your call or chat with you during our call center hours. If you need us after hours, leave us a message via our chat messenger and we’ll get back to you soon!

    Customer Service Hours (EST)

    • Monday: 8am - 6pm
    • Tuesday: 8am - 6pm
    • Wednesday: 8am - 6pm
    • Thursday: 8am - 6pm
    • Friday: 8am - 6pm
    • Saturday: 9am - 3 pm
    • Sunday: Closed
  • If you want to see Bestlaminate’s flooring selection in person, come to our showroom in Ohio! We’ll be glad to show you around and give you a few free samples to take home with you. See above for information on our updated Holiday Hours.

    3900 Ben Hur Ave. Willoughby, Ohio 44094

    Our showroom is open for business. Stop in and see our wide selections of laminate and vinyl flooring. The last pickup time is 4:30. Showroom Hours:

    • Monday: 8am - 6pm
    • Tuesday: 8am - 6pm
    • Wednesday: 8am - 6pm
    • Thursday: 8am - 6pm
    • Friday: 8am - 6pm
    • Saturday: 9am - 3pm
    • Sunday: Closed

    LOCAL CUSTOMERS - SHIPPING OPTIONS:

    PICKUP - order online and select 'pick up' shipping option. Our team will contact you to schedule pickup time. All in-store purchases are subject to Ohio sales tax.

    LOCAL HAND DELIVERY - When you place your order, let us know that you would like a local hand delivery. Our team is happy to schedule one for you!

    Contact our support at 1-800-520-0961 if you have any questions or concerns.

  • As a family owned business, we value and cherish time with the family around the holidays.

    • Mon, Jan 17, 2023 Martin Luther King Jr. Day- Open
    • Mon, Feb 20, 2023 Presidents' Day - Open
    • Mon, May 29, 2023 Memorial Day - Closed
    • Mon, Sep 4, 2023 Labor Day- Closed
    • Mon, Oct 9, 2023 Columbus Day- Open
    • Sat, Nov 11, 2023 Veterans Day- Open
    • Thu, Nov 23, 2023 Thanksgiving- Closed
    • Mon, Dec 25, 2023 Christmas Day- Closed

Customer Support

1-800-520-0961 Email Us
  • Monday - Friday: 8am - 6pm
  • Saturday: 9am - 3pm
  • Sunday: Closed

Showroom

3900 Ben Hur Ave. Willoughby, Ohio 44094

  • Monday - Friday: 8am - 6pm
  • Saturday: 9am - 3pm
  • Sunday: Closed