Contact us

Contact us today if you need help or have questions - we will be happy to assist you!

  • Our friendly customer service representatives are ready to take your call or chat with you during our call center hours. If you need us after hours, leave us a message via our chat messenger and we’ll get back to you soon!

    Customer Service Hours (EST)

    • Monday: 8am - 6pm
    • Tuesday: 8am -6pm
    • Wednesday: 8am - 6pm
    • Thursday: 8am - 6pm
    • Friday: 8am - 6pm
    • Saturday: 9am - 3pm
    • Sunday:Closed
  • If you want to see Bestlaminate’s flooring selection in person, come to our showroom in Ohio! We’ll be glad to show you around and give you a few free samples to take home with you. See above for information on our updated Holiday Hours.

    3900 Ben Hur Ave. Willoughby, Ohio 44094

    Our showroom is open for business. Stop in and see our wide selections of laminate and vinyl flooring. Showroom Hours:

    • Monday: 8am - 5pm
    • Tuesday: 8am -5pm
    • Wednesday: 8am - 5pm
    • Thursday: 8am - 5pm
    • Friday: 8am - 5pm
    • Saturday: 9am - 3pm
    • Sunday:Closed


    PICKUP - order online and select 'pick up' shipping option. Our team will contact you to schedule pickup time. All in-store purchases are subject to Ohio sales tax.

    LOCAL HAND DELIVERY - When you place your order, let us know that you would like a local hand delivery. Our team is happy to schedule one for you!

    Contact our support at 1-800-520-0961 if you have any questions or concerns.

  • As a family owned business, we value and cherish time with the family around the holidays.

    • Mon, Jan 17,2022 Martin Luther King Jr. Day- Open
    • Mon, Feb 21,2022 Washington's Birthday - Open
    • Mon, May 30,2022 Memorial Day - Closed
    • Mon, Sep 5,2022 Independence Day- Closed
    • Mon, Oct 10,2022 Columbus Day- Open
    • Fri, Nov 11,2022 Veterans Day- Open
    • Thu, Nov 24 10,2022 Thanksgiving- Closed
    • Mon, Dec 25 10,2022 Christmas Day- Closed

Customer Support

1-800-520-0961 Email Us
  • Monday - Friday: 8am - 5pm
  • Saturday: 9am - 3pm
  • Sunday: Closed


3900 Ben Hur Ave. Willoughby, Ohio 44094

  • Monday - Friday: 8am - 5pm
  • Saturday: 9am - 3pm
  • Sunday: Closed