Contact Us

Contact us today if you need help or have questions - we will be happy to assist you! Whether you send an email, hop on chat or give us a call, we have friendly and knowledgeable staff on the other end waiting to help!

Contact Bestlaminate now, we can't wait to hear from you.

  • 800-520-0961
  • Email Us
  • 3900 Ben Hur Ave
    Willoughby, OH 44094
  • All business hours provided below are EST

Customer Service Hours
Our friendly customer service representatives are ready to take your call or chat with you during our call center hours. If you need us after hours, leave us a message via our chat messenger and we’ll get back to you soon!

Monday - Thursday: 8am – 8 pm
Friday: 9am – 6pm
Saturday: 9am – 5pm
Sunday: Closed

Showroom Information & Hours
If you want to see Bestlaminate’s flooring selection in person, come to our showroom in Ohio! We’ll be glad to show you around and give you a few free samples to take home with you.

3900 Ben Hur Ave. Willoughby, Ohio 44094

Monday - Thursday: 8am – 6pm
Friday: 9am – 6pm
Saturday: 9am – 3pm
Sunday: Closed

Pickup Information
You are welcome to pick up your order from our showroom located on the east side of Cleveland, OH. Please call 1-800-520-0961 if you have any further questions regarding location or business hours. All in-store purchases are subject to Ohio sales tax.

3900 Ben Hur Ave. Willoughby, Ohio 44094

Monday - Thursday: 8am – 5pm
Friday: 9am – 5pm
Saturday: 9am – 2pm
Sunday: Closed

Holiday Closing
We’re open quite a lot, but sometimes we close for holidays. If we are closed due to a holiday, please allow extra time for order processing and shipping. Orders will not be processed or shipped on holidays. If you need help with your order, leave us a message via email or chat messenger located on the bottom of the page, and we will get back to you after we resume normal business hours.

Here is our 2017 Holiday Schedule for when the office will be closed.

Memorial Day - 5.29.17: CLOSED
Labor Day - 9.4.14: CLOSED
Thanksgiving - 11.23.17: CLOSED
Christmas Eve - 12.24.17 - CLOSED
Christmas - 12.25.17 - CLOSED
New Year's Eve - 12.31.17 - CLOSED
New Year's Day - 1.1.18 - CLOSED