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Contact Us
Contact us today if you need help or have questions - we will be happy to assist you! Whether you send an email, hop on chat or give us a call, we have friendly and knowledgeable staff on the other end waiting to help!
Contact Bestlaminate now, we can't wait to hear from you.
Call us at 1-800-520-0961
Email us at support@bestlaminate.com
Customer Service Hours
Our friendly customer service representatives are ready to take your call or chat with you during our call center hours. If you need us after hours, leave us a message via our chat messenger and we’ll get back to you soon!
Customer Service Hours (EST)
Monday: 8am - 6pm
Tuesday: 8am -6pm
Wednesday: 8am - 6pm
Thursday: 8am - 6pm
Friday: 8am - 6pm
Saturday: 9am - 3pm
Sunday:Closed
Customer Service Hours (EST)
Monday: 8am - 6pm
Tuesday: 8am -6pm
Wednesday: 8am - 6pm
Thursday: 8am - 6pm
Friday: 8am - 6pm
Saturday: 9am - 3pm
Sunday:Closed
Showroom Information & Hours
If you want to see Bestlaminate’s flooring selection in person, come to our showroom in Ohio! We’ll be glad to show you around and give you a few free samples to take home with you.
3900 Ben Hur Ave. Willoughby, Ohio 44094
Update on Coronavirus COVID-19 from Bestlaminate As a preventative measure to keep our customers & employees safe we have decided to close our Showroom located in Willoughby Ohio until further notice. We are still open for business, and we invite you to shop using one of the following options: - CALL US at 440-392-3333
- SHOP ONLINE: 24/7 at www.bestlaminate.com.
- FREE SAMPLES: Order free samples at www.bestlaminate.com. They will be shipped to your home.
- USE ROOM VISUALIZER: View how our floors will look in your room using our Room Visualizer available for most products. SHIPPING OPTIONS (local customers): - PICKUP ONLY - order online and select 'pick up' shipping option. Pick up is by appointment only. Our team will contact you to schedule pickup time.
- LOCAL HAND DELIVERY is temporarily unavailable. Contact our support at 1-800-520-0961 if you have any questions or concerns.
3900 Ben Hur Ave. Willoughby, Ohio 44094
Update on Coronavirus COVID-19 from Bestlaminate As a preventative measure to keep our customers & employees safe we have decided to close our Showroom located in Willoughby Ohio until further notice. We are still open for business, and we invite you to shop using one of the following options: - CALL US at 440-392-3333
- SHOP ONLINE: 24/7 at www.bestlaminate.com.
- FREE SAMPLES: Order free samples at www.bestlaminate.com. They will be shipped to your home.
- USE ROOM VISUALIZER: View how our floors will look in your room using our Room Visualizer available for most products. SHIPPING OPTIONS (local customers): - PICKUP ONLY - order online and select 'pick up' shipping option. Pick up is by appointment only. Our team will contact you to schedule pickup time.
- LOCAL HAND DELIVERY is temporarily unavailable. Contact our support at 1-800-520-0961 if you have any questions or concerns.
Pickup Information
You are welcome to pick up your order from our showroom located on the east side of Cleveland, OH. Please call 1-800-520-0961 if you have any further questions regarding location or business hours. All in-store purchases are subject to Ohio sales tax.
3900 Ben Hur Ave. Willoughby, Ohio 44094
Update on Coronavirus COVID-19 from Bestlaminate As a preventative measure to keep our customers & employees safe we have decided to close our Showroom located in Willoughby Ohio until further notice. We are still open for business, and we invite you to shop using one of the following options: - CALL US at 440-392-3333
- SHOP ONLINE: 24/7 at www.bestlaminate.com.
- FREE SAMPLES: Order free samples at www.bestlaminate.com. They will be shipped to your home.
- USE ROOM VISUALIZER: View how our floors will look in your room using our Room Visualizer available for most products. SHIPPING OPTIONS (local customers): - PICKUP ONLY - order online and select 'pick up' shipping option. Pick up is by appointment only. Our team will contact you to schedule pickup time.
- LOCAL HAND DELIVERY is temporarily unavailable. Contact our support at 1-800-520-0961 if you have any questions or concerns.
3900 Ben Hur Ave. Willoughby, Ohio 44094
Update on Coronavirus COVID-19 from Bestlaminate As a preventative measure to keep our customers & employees safe we have decided to close our Showroom located in Willoughby Ohio until further notice. We are still open for business, and we invite you to shop using one of the following options: - CALL US at 440-392-3333
- SHOP ONLINE: 24/7 at www.bestlaminate.com.
- FREE SAMPLES: Order free samples at www.bestlaminate.com. They will be shipped to your home.
- USE ROOM VISUALIZER: View how our floors will look in your room using our Room Visualizer available for most products. SHIPPING OPTIONS (local customers): - PICKUP ONLY - order online and select 'pick up' shipping option. Pick up is by appointment only. Our team will contact you to schedule pickup time.
- LOCAL HAND DELIVERY is temporarily unavailable. Contact our support at 1-800-520-0961 if you have any questions or concerns.
Holiday Closing
As a family owned business, we value and cherish time with the family around the holidays. Below is our Holiday Schedule for when the office will be closed.
If we are closed due to a holiday, please allow extra time for order processing and shipping. Orders will not be processed or shipped on holidays. If you need help with your order, leave us a message via email or chat messenger located on the bottom of the page, and we will get back to you after we resume normal business hours.
