Customer Help Center

We are here to help!

Ordering Info
Policies
Residential Delivery Delivery

Commercial Delivery

Ground Delivery
Shipping & Delivery
Delivery Info

1-800-520-0961
Email Us
Chat with us through "Contact us" in header

Customer Service Hours

Monday-Friday: 8am - 6pm
Saturday: 9am - 3pm
Sunday: Closed
Holiday Hours
COVID19 Updates

Local Showroom

3900 Ben Hur Ave. #10
Willoughby, OH 44094
Monday-Friday: 8am - 6pm
Saturday: 9am - 3pm
Sunday: Closed
Get Directions

Pickup

3900 Ben Hur Ave. #10
Willoughby, OH 44094
Get Directions
Call us to schedule pick up

100%

My wife is very happy with the flooring. She loves the color tone. We are waiting now for installation early next week. Please note customer service was fantastic. They were very helpful in the selection and purchasing process..

This product is beautiful, once the house is painted, we are doing the house in this, and Charcoal Earth stones in the bathroom and laundry room. Shipping was faster than expected, but we are still about a month and a half out for flooring, so I hope none of the 59 boxes I ordered got damaged too bad, there appeared to be no damaged except a couple scuffs, but you never can tell, and I ordered alot of product!

I got some samples of this and the Carbonized Driftwood and ultimately went with the Driftwood with this as a secondary color in the bathrooms and washer/dryer room. It complements, so it should look great.

We purchased this CoreTec flooring for the kitchen. We have used this product before. It is amazing. Truly the flooring of the future. Bestlaminate delivered quickly and the product was perfect even though they disclosed that it might have been exposed to smoke.

This was a great experience at every step. They start with free samples. i went to a big box store to see samples there and there weren't many. Had to pay for each sample. And then they sent the wrong ones. Ordering is easy. Prices? Fantastic. Free delivery. We live in Maine! Our driver was excellent as well. We love our new floor. Still installing. Doing all of our first floor. I have already told people about BestLaminate. They couldn't believe the prices. If you're looking for new floori...

We love this flooring. We first used it in our kitchen remodel and loved it so much that we ordered more for the bathroom. It is so pretty and durable, and we love the water-resistant feature.

I was impressed with their service because of how well they handled their conversation with me when I was utterly unprofessional with my conduct. These guys went above and beyond to help me get my vinyl plank flooring delivered as early as possible. Due to some confusion, I assumed I would receive the material a week before it was supposed to arrive. And I scheduled contractors to work on my property a week prior, which led to all the chaos I created while talking to BestLaminate employees...

I am an artist and interior design major, and I needed the most perfect floor to match my decor. I LOVE my floor!!

My husband installed this in 2 bedrooms about 6 months ago. It is stunning; the bestlaminate image on my iPhone looks exactly like the product in real life. I can’t attest to its durability since it’s in bedrooms, but maintenance is minimal (as with all vinyl). I vacuum and damp mop.

Great

Customer Help Center

Where can we send your free Flooring Trendbook?